Third Party Reviews Reviews For Sport Clips Haircuts of Houston W. 19th Street

Great place

GREAT, GREAT EXPERIENCES!

I scheduled my appointment on the app. To my understand is that once I scheduled it I am supposed to wait until someone is available. I got to the store 3 minutes before my assigned time. There were was 1 person who also booked online and had a wait time of 3 minutes who wasn?t at the store and another person who checked in at the store, but had a 20 minute wait time. The expectation was that I was supposed to be next since I arrived a little before my scheduled time. But instead the person who had the 20 minute wait went before me. Now, I?m not usually a stickler when it comes to this, but if they would have communicated with me about taking the other person first or asked if it was okay I would have said ?yes go for it, I?ll wait.? That didn?t happen and another stylist asked me to wait another minute.... I ended up waiting almost 30-40 minutes extra. Now if I would have gotten to the store late I would understand if someone else who is there went before me, but that was not the case. The lack of communication was very disappointed and every time I?ve come to this store I would either have a good experience or okay experience and it sucks because there is no consistency.